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TEAM MEMBERS’ PREVIOUS EXPERIENCE · IT SECTOR

Fleet management — IT company

Centralised fleet records and reporting, with less manual work and integrations with ERP, transport management and GPS systems.

ITTeam members’ previous experienceCompleted engagement
01

The challenge

Collecting, processing and connecting cost, servicing and registration data required manual work. Preparing reports took several days. Incidents were reported and handled in person, by phone or by email, with delays between intake, contacting the service provider and updating the user.

02

Role and responsibility

Client advisory, business requirements analysis and participation in implementing the fleet management solution.

03

What was delivered

The solution brings together vehicle records, reservations, servicing, registrations, costs and incidents. Integrations with ERP, the transport management system (TMS) and GPS, alongside fuel and toll imports, connect reporting data. Incident reporting, communication with the service provider and user updates are tracked in the application.

Confirmed outcome

Reports at a click. Less waiting.

Reports that previously took several days to prepare are now available at a click. Leadership can review the currently available fleet operations and cost data. Manual effort and delays between incident-handling steps have decreased, and progress is visible in the application.

Basis for the reported outcome

The time needed to obtain reports was compared before and after implementation. This account describes that change and the incident workflow; it is not a calculation of total staff hours saved.

Existing solution screen · demonstration data

Features illustrated with an existing solution screen and demonstration data. The screen illustrates functionality rather than measuring the outcome.

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